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Our
Office Policies
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General
Office Policy
We are
committed to providing you with the best possible care. If you have
insurance, we are anxious to help you receive your maximum
allowable benefits. In order to achieve these goals, we need your
assistance, and your understanding of our payment policy.
*Any portion not covered
by insurance will be due at the time of service.
We accept
cash, checks, Visa and Mastercard. There will be a $55.00 charge
for all returned checks. All balances older than 30 days will be
subject to interest charges of 1.5% per month. A $50.00 charge will
be made for missed appointments or appointments cancelled
without 24 hours advance notice.
We will
gladly discuss your proposed treatment and answer any questions
relating to insurance and finances.You must realize, however,
that:
1. Your insurance is a
contract between you, your employer and insurance company. We are
not a party to the contract. We require that you bring your current
copy of your insurance card to each appointment.
2. Not all services are a
covered benefit in all contracts. Some insurance companies
arbitrarily select certain services they will not cover. We must
emphasize that as dental care providers, our relationship is with
you, not your insurance company. While the filing of insurance
claims is a courtesy that we extend to our patients, all charges
are your responsibility from the date the services are
rendered.
3. The parent or guardian
that accompanies the patient to all dental visits is considered
financially responsible for the account. Our office policy requires
that all children need to be accompanied by an adult at all times
in case of an emergency.
If you
have any questions about the above information or any uncertainty
regarding insurance coverage, PLEASE don’t hesitate to ask
us.
We are
here to help you.
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Insurance
All 7DENTAL clinics can
bill directly to your insurance company.
We
have established an efficient working relationship with
quite a large number of insurance companies and accepts the
dental insurance plans of over 40 insurance carriers.
Please
click on Insurance to
see a
sample list of insurance carriers that we frequently work
with.
Please
bring all of your insurance information with you on the day of your
first appointment. We will submit all insurance claims
electronically on your behalf and prepare any necessary forms to
help you make the most of your benefits.
It is
important to note that patients are financially and legally
responsible to cover the cost of any treatment plan and / or
procedure that is not paid or covered by their insurance plan /
company.
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Emergency
Service
We try to
to help patients with emergencies by providing same day emergency
care where possible. Our offices are open six days a week for your
convenience including saturdays and late evening hours.
Simply
dial 7DENTAL
(613) 733-6825 and
connect to one of our offices nearest you.
Please
note: Our office hours do
vary by location.
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Methods
of Payment
Our
offices accept Visa, Mastercard, debit cards, and cash. We also
have a contract with an outside financial agent for your
convenience. All amounts estimated not to be covered by your
insurance are due at the time of service.
We will
gladly submit all dental claims to your insurance for you, but the
final determination of payment is a contract between you and your
insurance company and you are ultimately responsible for any unpaid
amounts.
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Financing
Because
we care about making your dental care affordable and in order to
further simplify the financial and payment processes, we can work
with you to obtain credit which you can utilize to ease the
cost of your larger dental treatments through your choice
of fixed, equal monthly payments.
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Missed
/ Cancelled Appointment
Since
missed appointments and last minute cancellations impact our
dentist's schedule and our patients time and comfort, if for any
reason you need to reschedule an appointment, we request a notice
of 2 business days so that we can offer the time slot to other
patients. Thank you!
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